FAQ

Delve into our FAQ section to get quick answers to common questions about our services.

S.L.A.P. Fashion is a leading online fashion brand known for combining comfort, creativity, and meaningful messages in its designs. The company prioritizes a customer-centered shopping experience and is built on three core principles: excellent design, excellent customer service, and charitable giving. With a focus on customer satisfaction and impactful fashion, S.L.A.P. Fashion aims to make a lasting difference in the industry.

What are your shipping times?

All orders will be shipped and delivered between 5-10 days depending on your country. *Shipping time excludes clearance/customs delays

You will receive an email with a tracking number once your order is shipped
but sometimes due to free shipping tracking is not available.

What payment methods do you accept?

At the moment we accept payment via credit card (Visa, MasterCard, American Express), PayPal, and Google/Apple Pay.

We are working on adding IDEAL payments in the near future.

How will you prove the donations have been made?

We’ll update the customer by email about their donation once the donations have been made at the end of the month.

We want to be transparent about the fact we do not work together with the charities on our website, but we will be making the donations manually. This could change in the future ofcourse!